Create a Customer Resource Library in Just 5 Minutes a Day

When you think about growing your Young Living business, “creating a resource library” probably doesn’t sound like something you can do in 5 minutes a day. But with the right system, it’s not only possible—it’s a smart, repeatable way to educate your customers and grow your Brand Partner business.

Most Young Living Brand Partners don’t have a shortage of knowledge—they’re just overwhelmed by how to share it. You’ve probably answered the same questions over and over. You’ve had great product experiences. But when it comes time to create content or follow up, you’re starting from scratch—or not starting at all.

This post walks you through a simple strategy to fix that: capturing your insights daily in Trello, and turning them into a growing customer education resource using the Online Class feature in your GetOiling account.

New to GetOiling? You can use everything shared in this post with your own GetOiling account—no outside tools required. Start your free trial here.

This Training Is Part of Our Content Planning Systems Series

This workshop is based on our Content Planning Systems series—a set of trainings designed to help you stay consistent and grow with simple, repeatable tools inside your GetOiling account.

The bulk of this series focuses on creating lead-generating content. In this workshop, you'll learn how to use the same tools to quickly capture, organize and easily create content for your customers!

We recommend watching the full series in order--but for today, just make sure you've watched the first one.

Watch the Swipe File Training + Get the Checklist (and Trello Board)

Why Most Brand Partners Struggle with Customer Education

Your customers want to use their products correctly. They want routines, recipes, and guidance. But for most Brand Partners, sharing that knowledge becomes time-consuming fast.

Even if you’ve thought about building a content library, it probably felt overwhelming. The idea of writing lessons, recording videos, and organizing all your ideas might seem out of reach.

But what if you stopped trying to “create content” and instead started capturing what you’re already doing?

Step 1: Capture What You Learn in Real Time

Your own wellness journey is a goldmine of content for your Young Living business. Every time you try a new product, notice a result, answer a customer’s question, or read something helpful—you’ve got material worth saving.

Use your Trello swipe file to quickly record these insights. It takes 5 minutes or less, and it saves you from relying on memory later.

What to Capture

What you used today and how it worked
Common questions customers asked this week
Tips you shared with a friend or team member
Helpful article links or research summaries

Don’t overthink this. One sentence is enough. You’re building a system, not a novel.

Step 2: Organize Your Insights in Trello

You already have a content planning board if you’ve followed our earlier trainings. Now, it doubles as a storage hub for customer education.

Use labels in Trello to separate what’s meant for the public (marketing, blog, social) from internal content (education, onboarding, customer support).

Step 3: Turn Trello Cards Into a Customer Resource Library

At the end of each month, review what you’ve saved. Then, take the highlights and update your Online Class in GetOiling.

This is where your random notes become a powerful, structured system your customers can access any time. Each month adds more value without you needing to reinvent the wheel.

How to Use Online Classes in GetOiling

Create or update a single class that includes tips, recipes, FAQs, and short lessons
Add links, saved replies, or quick video content
Keep it simple and easy to update monthly

Over time, your Online Class becomes a living vault of product knowledge and personal experience that supports your customers automatically.

Step 4: Make It Work With Your Routine

This system isn’t about perfection—it’s about progress. You’re already learning and sharing. Now you’re just logging it more intentionally so it’s easier to reuse.